User Data Delete Request

Request to delete your personal data held by Ditans Group.

At Ditans Group, we respect your right to privacy and are committed to protecting your personal data. If you wish to request the deletion of your personal data that we have collected, you may do so by following the instructions on this page.

How to Request Deletion of Your Data

To request the deletion of your personal data, please provide the following information:

  1. Full Name:
    The name you provided when you interacted with us.

  2. Email Address:
    The email address you used to communicate with us or access our services.

  3. Phone Number (optional):
    If you provided a phone number during your interaction with us.

  4. Details of the Request:
    Please specify the data you would like to be deleted. You can request the deletion of specific information or all personal data we hold about you.

  5. Proof of Identity:
    To protect your privacy, we may ask for proof of identity to verify your request.

Submission Process

To submit your data deletion request, please email us at info@ditansgroup.com with the subject line “Data Deletion Request.” Include the required information listed above in your email.

Alternatively, you can mail your request to:

Ditans Group
3268 W. 6th St #41,
Los Angeles, CA 90020
Attn: Data Deletion Request

What Happens Next?

Upon receiving your request, we will:

  1. Acknowledge Receipt:
    You will receive a confirmation email acknowledging that we have received your deletion request.

  2. Verification:
    We may contact you for additional information or proof of identity to ensure the request is legitimate.

  3. Processing Your Request:
    Once verified, we will begin processing your request. This process may take up to 30 days, depending on the complexity of the request and the volume of data involved.

  4. Confirmation of Deletion:
    After your data has been deleted, you will receive a final confirmation email. Please note that some data may be retained as required by law or for legitimate business purposes, such as completing ongoing transactions or maintaining financial records.

Important Considerations

  • Impact on Services:
    Deleting your personal data may affect your ability to use certain services or features on our website.

  • Legal Obligations:
    Certain data may not be deleted if required by law or necessary for legitimate business purposes.

  • Third-Party Data:
    If your data has been shared with third parties, we will inform them of your deletion request. However, we are not responsible for their compliance with your request.

Contact Us

If you have any questions or need assistance with your data deletion request, please contact us at:

Ditans Group
Phone: 213 456 1210
Email: info@ditansgroup.com